Privacy policy

1. What this policy covers

This policy explains what personal information Marcy Clothing collects when you use marcyclothingny.com, why we collect it, and what rights you have over it.

It applies to this website and to the orders placed through it. Marcy Clothing, 4409 13th Ave, Brooklyn, NY 11219, is the business responsible for the information described here.

2. What we collect

We collect the information you give us in order to place and deliver an order, plus basic technical information about your visit.

When you order, that is your name, shipping address, billing address, email address and phone number. Payment card details are entered into our payment provider's system and are processed by them; we do not see or store your full card number. When you browse, our platform records standard technical data such as your device type, browser, pages viewed and the site that referred you.

3. Why we use it

We use your information to fulfil your order, to contact you about it, and to run and secure the site.

Specifically: to take payment, to pick and ship your items, to send order confirmations and shipping notices, to handle returns and refunds, to answer your emails and calls, to detect and prevent fraud, and to meet our tax and accounting obligations. We send marketing email only to people who have asked for it, and every such message carries an unsubscribe link.

4. Who we share it with

We share your information only with the service providers who make an order possible, and where the law requires it.

Those are our ecommerce platform, which hosts this store and processes orders; our payment provider, which handles the transaction; and the shipping carrier that delivers your parcel, which receives your name, address and phone number. Each processes your information on our instructions. We also disclose information where we are legally required to. We do not sell your personal information.

5. Cookies

This site uses cookies to keep your cart and session working and to understand how the site is used.

Essential cookies cannot be switched off without breaking checkout. Analytics and marketing cookies, where used, can be controlled through your browser settings or through the cookie controls shown to you on the site. Blocking essential cookies will prevent you from completing an order.

6. How long we keep it

We keep order records for as long as we need them for accounting, tax and warranty purposes, and no longer than the law requires.

Marketing contact details are kept until you unsubscribe. If you ask us to delete your information and we have no legal obligation to retain it, we will.

7. Your rights

You can ask us for a copy of the personal information we hold about you, ask us to correct it, or ask us to delete it.

Depending on where you live you may also have the right to opt out of the sale or sharing of your personal information, and the right not to be discriminated against for exercising these rights. Email support@marcyclothingny.com to make a request. We will respond within three business days and may ask you to confirm your identity before we act, so that we do not hand your information to somebody else.

8. Children

This store is not directed at children and we do not knowingly collect information from anyone under 13.

If you believe a child has given us personal information, email support@marcyclothingny.com and we will delete it.

9. Changes to this policy

If we change this policy, the updated version will be posted on this page.

Continuing to use the site after a change means the updated policy applies to you.

10. Contact

Write to support@marcyclothingny.com, or call Marcy Clothing on (718) 854-3977. Our address is 4409 13th Ave, Brooklyn, NY 11219, and we answer emails within three business days.